The 41th GRACE Seminar on Advanced Software Science and Engineering
Time: 13:00-14:00, September. 16th, 2010
Place:Meeting Room (2009/2010), 20F, National Institute of Informatics
Inquiry: Hiroyuki Kato (kato_AT_nii.ac.jp)
Please register via the following page:
Soo Ling Lim(University College London)
=== Title ===
Using Social Networks to Identify and Prioritise Software Project Stakeholders
=== Abstract ===
This talk describes a method that uses social networks to identify and prioritise project stakeholders, and demonstrates a software tool that automates the method.
Many software projects fail because they overlook stakeholders or involve the wrong representatives of significant groups. Existing methods in stakeholder analysis are likely to omit stakeholders, and consider all stakeholders as equally influential.
To identify and prioritise stakeholders, we have developed StakeNet, which consists of three main steps: identify stakeholders and ask them to recommend other stakeholders and stakeholder roles, build a social network whose nodes are stakeholders and links are recommendations, and prioritise stakeholders using a variety of social network measures.
StakeNet is evaluated by using it on a software project for a 30,000-user system. Results show that StakeNet identifies a highly complete list of stakeholders, and prioritises the stakeholders accurately.
We have developed a software tool, StakeSource, to automate the manual processes in StakeNet (www.stakesource.co.uk). The tool is now used in major software projects, and organisations are adopting it.
Soo Ling is a visiting researcher at the Department of Computer Science, University College London. Her research investigates the use of social networks and collaborative filtering to identify and prioritise stakeholders and their requirements.